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APAV inaugurated the Victim Support Office of Paços de Ferreira

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APAV inaugurated the Victim Support Office of Paços de Ferreira on May 23rd, at a ceremony attended by the president of the APAV, João Lázaro, and the president of the Municipality of Paços de Ferreira, Humberto Brito. The new Victim Support Office has the support of the Municipality of Paços de Ferreira and is located in the City Hall building, in Paços do Concelho - Praça da República, 46 (Room 0.08 B)

APAV is now directly present in 24 counties through its national network of 17 Victim Support Offices, supported by the Victim Support Line - 116 006 (a free European victim support number) and three specialized support sub-networks (CARE - support for children and young people victims of sexual violence; RAFAVH - support for family members and friends of victims of homicide; and UAVMD - migrant and discrimination victims).


Victim Support Office of Paços de Ferreira
Paços do Concelho, Sala 0.08 B
Praça da República, 46
4590-527 Paços de Ferreira

255 860 777 | This email address is being protected from spambots. You need JavaScript enabled to view it.

Monday, Tuesday, Thursday and Friday:
9H00-13H00 / 14H00-17H00

APAV inaugurated the new Victim Support Office of Alto Alentejo Oeste

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On the 10th of May, APAV inaugurated the new Victim Support Office of Alto Alentejo Oeste. The new Victim Support Office has the support of the Municipality of Ponte de Sor and its mission is to provide support to the municipalities of Alter do Chão, Avis, Crato, Gavião, Fronteira, Nisa, Ponte de Sor and Sousel, providing support to victims that are living in a territory characterized by populations dispersion. The prevention of criminality and violence in the western area of Alto Alentejo is also a gamble for this new and innovative service, based on the mobility and flexibility toward the territory and the population.

This innovative service comes from the operationalization of the Collaboration Protocol, signed on the 14th of March 2017 with the State Secretary for Citizenship and Equality, Catarina Marcelino, eight municipalities members of the Intermunicipal Community of Alto Alentejo, the Commission for Citizenship and Equality of Gender (CIG), the decentralized services of the direct administration of the State in the areas of Social Security, Education, Health and Professional Training, the services of the Ministry of Justice in the areas of Legal Medicine, Reinsertion and Penitentiary Services, the Commissions of Children and Youngster Protection, GNR, PSP, Fire Fighters and Polytechnic Institute of Portalegre.


Victim Support Office Alto Alentejo Oeste
Rua de Sto. António, nº 20
7400-245 Ponte de Sor

242 094 732 | This email address is being protected from spambots. You need JavaScript enabled to view it.

Working days: 13H00-17H30

The President of the Portuguese Republic visited APAV

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The President of the Portuguese Republic, Marcelo Rebelo de Sousa, visited APAV on the March 8th, for the occasion of the International Women's Day. In his speech, Marcelo Rebelo de Sousa reinforced the importance of the work carried out by APAV in supporting victims of crime, and also expressed the desire to see APAV growing continuously in those support, prevention and awareness services offered to those who suffer violence and crime.

The President’s visit started with a tour at APAV’s head office, Victim Support Helpline – 116006 and Lisbon Victim Support Office, and ended up with a warm and motivating speech. In his speech President Marcelo Rebelo de Sousa highlighted the importance of APAV’s work for more than 26 years on the support of victims of every crime in Portugal, with emphasis on the service that APAV provides to the Portuguese society as a whole.

The President took the opportunity to mention the award received by APAV with the degree of Honorary Member of the Order of Liberty and, two-years past, express on behalf of the Portuguese the gratitude for all of APAV’s work on giving voice to the silence of victims in Portugal. More than a recognition of APAV’s past work, the President emphasised that the award should be seen as an incentive for the future

Because it was the International Women’s Day, the President of the Republic also made an important note on the severe statistics of domestic violence and the continuous effort and work that still has to be done for this victims in Portugal and worldwide, being APAV the civil society organisation of reference in tackling and supporting the victims of this phenomenon.


APAV presents the Statistics Annual Report 2016

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The Portuguese Victim Support Association, as the largest national nonprofit organization supporting victims of all crimes, contributes to the analysis and knowledge of crime and victimization by presenting its Annual Report 2016 | APAV Statistics. The statistical data now available refer to the support processes developed in person, by telephone and online, in 2016, by the 23 proximity services of APAV: through the national network of Victim Support Offices, through the Victim Support Line (116 006), the Shelters national network and the specialized networks.

An analysis of the highlights of this report makes it possible to assess the different contexts of victimization, in particular the different types of victims. As the 1,009 elderly people (+65 years) victims of crime (on average 3 per day and 19 per week); 826 children and young people (an average of 2 per day and 16 per week); 5,226 adult women (averaging 14 per day and 100 per week); and 826 adult men (on average 2 per day and 16 per week). In the scope of training and awareness and prevention of violence and crime, 732 training activities were conducted, covering 32,239 trainees / participants.

Annual Report 2016 | APAV Statistics (PDF)

Free Yourself: Interactive Global Domestic Violence Platform

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The international campaign Free Yourself - Healing Families; Ending Domestic Violence is raising funds to develop a digital platform to provide information and connectivity to victims of domestic violence from around the world, as well as 200 NGO affiliate partners and their employees who represent over 68 countries. The platform will include a fully responsive Website as well as iOS and Android based apps for Mobile to maximise user access and device coverage.

More information: