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Safer Internet Day | Safer Internet Helpline Statistics 2019

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To mark the Safer Internet Day – 11th February, APAV presents the 2019 Safer Internet Helplinee statistics, now available online.

Working since January 2019, the service offers two different types of support: 1) report of illegal content online – hotline and 2) use of technologies related issues aid, as well as cybercrime victims – helpline. In 2019, APAV registered a total of 827 cases on its Safe Internet Line.

The Safer Internet Helpline service is both confidential and free of charge and available through phone call - 800 21 90 90 (from Monday until Friday, between 9:00 and 21:00) - and email This email address is being protected from spambots. You need JavaScript enabled to view it..

Also within the context of Safer Internet Day, there was a “Delete Cyberbullying” seminar, promoted by the Safe Internet Center on the 10th February, in Edifício Altice, in Fórum Picoas, in Lisboa.

APAV features Miscellanea APAV number 8

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APAV features the number 8 of Miscellanea APAV. The launching was held at APAV head office in Lisbon, on December 12th. This is a magazine sponsored by APAV that aims to disseminate scientific and reflective articles on topics related to victims of crime or victim support.

This 8th edition has 4 articles related to psychiatry and domestic violence, violence in intimate relations against men, hate speech and hate crimes. This edition of the magazine is illustrated with a selection of photographs by Cláudio Carneiro.

Conference “What changes in 25 years? Me and the other. A place for APAV”

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conf 25anos conf 25 anos 2

Due to the 25th birthday of the Victim Support Office in Coimbra, on the 5th of December, APAV promoted a conference which was attended by Álvaro Laborinho Lúcio (Founding associate of APAV).

The event was co-organized with the Penedo da Saudade Cultural Centre and the Instituto Politécnico de Coimbra.

APAV expresses its sorrow for victims of attacks in London and The Hague

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atentados londres

Europe was once again hit by a terrorist attack in London and a violent attack in The Hague, with motivation not confirmed yet, on 29th November 2019.

APAV expresses its sorrow for the victims and solidarity for the family members, friends and community affected by the incidents.

Terrorist attacks and violent acts like these have a devastating effect on the direct and indirect victims. It is crucial that those affected by these crimes receive support so they can manage do deal with the immediate and long term consequences.

The APAV Family and Friends of Victims of Homicide and Terrorism Victims Support Network (RAFAVHVT) is available to support any citizen who has been affected or experienced an attack, as well as their families and friends.

APAV promotes the first APAV regional volunteer meeting

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The fifth of December is International Volunteer Day. Established by the ONU, this day reinforces the importance of valuing all members of the society who freely and spontaneously ally to provide ongoing support to the most vulnerable and disadvantage individuals in their community. For us, this date is intended to give voice and expression to national and international volunteering initiatives, seeking to give them fair visibility and merit through their impetus in APAV’s work; joint action to promote equality, cohesion, beneficence and civic justice.

Since its foundation, APAV has the privilege to collaborate with a huge and continuous number of volunteers, who act in an unselfish and free way to serve the mission and vision of the institution in supporting victims of crime, their families and friends. Each volunteer makes an essential contribute to our activity to providing support.

Publicly, we want to express our gratitude for all the generosity shown by the volunteers who make possible a better support for the victims of crime and violence.

Marking the date, APAV promoted the first APAV regional volunteer meeting, in Mercado de Culturas in Lisbon. Besides being an event of an educative, sharing, reflection and animation nature, this meeting sims to strengthen the good relationship between all and make the belonging spirit to APAV even stronger.