Ingrid Bellander-Todino: New EU Directive establishing minimum standards on the rights, support and protection of victims of crime – achievements & challenges ahead
Frida Wheldon: The new EU Directive from the victim support organisations’ perspective
Vítor Antunes: Police cooperation in criminal matters / transnational victims
Petra Klein: Deepening police cooperation: a special focus on cross border victims
Peter van Rotterdam: How “True-to-Life” Videoconferencing Benefits Victims
Antony Pemberton: Realizing the potential of the Directive in a diverse Europe: avoiding the rights trap
Herke Kranenborg: Data protection and victim support
Ann Moulds: The Stalking – the silent dangers, the hidden crime
Patrícia Agostinho: Cybercrime and its manifestations
Wiesje Zikkenheiner: Labour Trafficking
Michael Kilchling: The Victimological Relevance of Organised Crime and Terrorism
Frederico Marques: Project INFOVICTIMS
Carmen Rasquete: Project CABVIS – Capacity Building for EU Crime Victim Support
Rob Sardemann: New opportunities for online support for victims of crime
Petra Kjällman: E-support for Crime Victims
Helen Blow: E-support for victims
Maeve Ryan: Crime Victims Helpline Freephone 116006
Karl-Günther Theobald: 116006 Helpline – Best practices
Marketa Vitousova: 24/7 phone helpline for victims of crime
Helgard van Hüllen: Quality Standards in Weisser Ring Germany
Elsa Beja: Quality Standards in APAV
Barbara Wüsten: Services for Victims and Witnesses in Weisser Ring Germany
Bruno Brito & José Félix: Project CARONTE Handbook for assistance to the family and friends of victims of homicide
